Person in charge of receiving merchandise, managing inventory, and processing warranties

Lessard Bicycles is looking for a meticulous and organized stock receiving, inventory management and warranty clerk to join its team.
The selected candidate will play a key role in receiving merchandise, monitoring inventory and managing warranty files, while ensuring a structured, efficient work environment and quality service.

Main responsibilities

Stock reception

• Receive, inspect, and unpack incoming goods.
• Confirm that products are compliant (quantity, quality, purchase orders).
• Identify and report any anomalies to suppliers.
• Organize and store products in the appropriate areas.

Inventory management

• Monitor in-store and warehouse inventory levels.
• Enter and update data in the inventory system.
• Take part in cycle counts and annual inventories.
• Ensure the accuracy and reliability of inventory data.

Warranty management

• Open, process and track warranty claims.
• Communicate with suppliers and manufacturers for claims.
• Handle follow-up for returns, repairs, and replacements.
• Inform customers and internal teams on the progress of files.
• Keep warranty records organized and up to date.

Operations and organization

• Maintain a clean, structured, and efficient work environment.
• Optimize the organization of the warehouse and storage areas.
• Work with the sales and service teams to ensure product availability.
• Help manage the transfer of goods between departments.

Desired profile

• Excellent organization and attention to detail.
• Ability to manage multiple tasks at once.
• Thoroughness, accuracy and autonomy.
• Good physical condition (handling merchandise).
• Team spirit and a positive attitude.
• Strong communication skills.
• Interest in the cycling industry (an asset).

Qualification

• Experience in inventory management, logistics or receiving goods (an asset).
• Experience in after-sales service or warranty management (a strong asset).
• Retail experience (an asset).
• Comfortable with computer systems and management tools.
• Bonne maîtrise du français (anglais fonctionnel, un atout).

Address: 2661 Boul du Versant Nord, G1V 1A3 Quebec City, QC

Join a company recognized in the cycling industry and a passionate team where organization, efficiency, and service are at the heart of operations!